I bought an Inspiron 15 last week. Great laptop. It came with an integrated 1.3 megapixel webcam, managed by a program called "Dell Webcam Central".
Program worked perfectly OK, until I downloaded an update from Windows Update, labeled as "important", which is new drivers for the webcam.
These new drivers doesnt affect the camera performace, it works perfectly with MSN messanger, but, Dell Webcam Central says there's no webcam attached to the computer?
I had to remove those drivers, and remove the Dell Webcam software copletely, then download drivers from Dell, and reinstall the webcam suite, problem solved.
Thing is, Windows Update is prompting me to download those drivers again, labeling them as an important update. Of course I don't want to go tru all that problem again.
If I accept that update again, is there a way to "re-attach" the webcam to the Dell software, without having to uninstall and reinstall everything again? Thanks a lot in advance.
I have the same problem with my Inspiron 1525 I got a week ago...after the update....webcam central tells me to plug in a supported webcam when I have one built in. I too would like to get this fixed without having to roll back or ignore the important updates. If anyone has a fix, it would be greatly appreciated.
As reported elsewhere on this forum, this problem is almost always solved by plugging in (or unplugging and plugging in again) a USB function such as a mouse, as if by magic the webcam appears (as long as the webcam central window is open). This happened on my brand new inspiron 15 too. No need to go around installing drivers etc (I have done this too).
Come on Dell, time to sort this out! Its a factory-installed defect. How many machines are you having call-outs to fix under warranty by less inventive customers?
Haha, it worked!
I plugged my sandisk flash drive while running the dell webcam program, and it detected the webcam right away! very odd.
Bet it's a glitch really easy to fix, como on Dell get on it!
What a weird thing...followed the advice plugged in my wireless usb mouse and it started right up! thanks for the temp fix!
sorry this thing doesnt work for me.....mine is also dell inspiron 1525 and i can start webcam(integrated) from yahoo messenger and erwebcam broadcaster but i failed to start it on dell webcam center it says nosupported driver installed pls install using dell resource cd .i already installed the creative lab 1.3 mp driver.on my device manager it shows integrated camera and shows a list of drivers of it.i unninstall it and scan for hardware changes then it accept usb video and driver usbvideo.sys.but all this drivers accepted by the above mentioned application except dell central .I want to view my webcam in central coz the others have limited functions and resolution low for broadcasting. i checked at my level best to correct it ..Is there anyone who can help me to solve the issue!!!!!!!
Just found this post from a google search. I had the same problem with a new Inspiron 15 we got last night. Worked fine, then installed MS Updates and then no worky.
Got a regular USB corded mouse and plugged in in while webcam central was open and a couple seconds later it just fixed itself.
Thanks 4 ur kind reply . But things gone against me still now.I didn't install any MS updates and i tired of doing things(above tips) not working .But my webcam still recognized by other application except dell central.I didnt find the real solution...!!!
That was beautiful!!! I did just like you suggested, and it worked without a hitch! Someone needs to email Dell Support and let them know that this is a problem!!!!
how is it worked. Using usb mouse or something similar can u explain in detail.Any suggesstions on microsoft updates on webcam.??