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74129
Replacement XPS 13 missing charger "swivel" part. How do I get it?
I had my XPS 13 replaced under warranty but the new one's charger does not have the swivel a/c part that plugs into the power brick and then the wall that my old one has. How do I go about getting this part? (See picture) Where can I get this piece? Can I request it since my replacement system did not have it and the original did? I have the brick part, just not the swivel/plug part. They gave me a normal cord to plug into the brick/wall
sebbe91
31 Posts
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January 7th, 2016 10:00
I believe this piece was concluded to me unsafe, hence they exchanged it with a normal cord. I don't think Dell will send you a new one as they discontinued the shipping of the piece. My new Xps 13 came with a normal cord.