Hi, I'm on a Studio 1555 and used to have the setting in windows 7 where, if a mouse is plugged in the touchpad turned off.
Now I really miss that, because I keep bumping it when I type and it's a nuisance, it also gets extremely hot.
I have completely wiped my computer and started fresh, and re installed the touchpad driver and I have tried to go into the properties through the control panel and notification bar, and none of them open. I suspect it's compatibility issues, but I'm not the most technical person around.
Does anyone have any tips or suggestions, anything would be appreciated.
Synaptics TouchPad application has an option to enable or disable the TouchPad in the "Device Select" section.
1. Have you installed the Windows 7 drivers using compatibility mode in Windows 8?
2. Are you able to find the Drive Select option in the application?
3. Status of the Drive Select section(Enabled or greyed out):
Please reply to this message with the requested information.
Thanks for getting back to me so fast Rajath,
I have reinstalled the driver in windows 7 compatibility mode and windows XP (which the troubleshooter suggested) but no luck.
I've been going to the control panel and the mouse section and there is a spot to click to change the dell touchpad properties, and when I click on it I get no response. Also in the notification area I click on the touchpad properties and there is no response there either, even though the text is black (not grey).
Maybe I'm looking in the wrong place completely?
Thank you for your reply and apologize for the delay in responding to your request. This seems to be a compatibility issue with the driver installed with Windows 8. As you are using an external mouse, you can disable the TouchPad from the Device Manager.
Please follow the steps provided below to disable the TouchPad:
1. Click “Start” and enter Device Manager in “Start Search” to open the “Device Manager”.
2. In Device Manager, click on the arrow beside “Mice and Other Pointing Devices”.
3. Right click on “Dell TouchPad” and click on “Disable”.
4. Select “Yes” if you receive a warning message.
5. Close the “Device Manager” and use the external mouse.
Please let me know if you need further assistance.
Thank you for your reply. I suggest you to install the Windows 7 drivers in the compatibility mode and check if you receive the option to disable the TouchPad. You can download the driver from the following link:
Please follow the steps provided below to install the driver in compatibility mode:
1. Right-click on the driver installation file and click on "Properties."
2. Click on the "Compatibility" tab and check the box "Run this program in compatibility mode for" and select Windows 7 operating system from the drop down.
3. Click on ‘Apply’ and click ‘OK’ and run the file to install it.
The TouchPad cannot be disabled if the driver installation fails to provide the option.
I have also had issues with trying to turn off the touch pad on a XPS L702x. I have completed all the installs you had previously stated but the disable button stays grayed out and hitting fn w/F3 will turn on the light above the mouse showing its turned off but will not turn it off. Any help with this would be greatly appreciated.
Hello all. I have had the same problem. I have tried everything previously mentioned here and nothing. There is NOT any place that says 'disable.' Please help!!!!
Thanx, douglas p