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White spot on screen
Hello my name is Nick and i have dell inspiron 3542 i5 1.7Ghz Laptop. Sometimes ago i noticed that little white spot one to two appeared on my laptop screen. Those spots only visible on bright colors like white and blue color. After i saw on community and i follows i upadate both nvidia and intel graphics driver still problem remain my laptop still in warrenty so what shoul i do?
ejn63
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September 25th, 2017 16:00
That means the screen needs to be replaced.
Contact Dell to arrange a warranty replacement of the screen.
ejn63
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September 25th, 2017 04:00
Run the built-in self test (hold D through powerup). Do the faults show?
Nick chauhan
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September 25th, 2017 11:00
Yes that spots showed on white blue and pink screen not on purple and red..
Nick chauhan
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September 25th, 2017 22:00
Ok..thanks for the support but one question if i m not replace my screen so there in the future the amount of white spot increase on my screen?
ejn63
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September 26th, 2017 07:00
It depends on the cause - if it's a screen going bad, the number of spots will likely continue to increase. If it's pressure damage (such as from putting the system into a tight case with other items), you can invest in a padded case to reduce the pressure on the system.
Nick chauhan
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September 26th, 2017 13:00
Once again thanks for ur quick responses. The laptop is on service center now. Thanks for ur quick response thats why j bought dell instead of HP.