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September 10th, 2016 09:00

XPS 13 with 256GB SanDisk X400 M.2 SSD Issue

Hi, I've just bought a 256GB SanDisk X400, M.2 SSD, SATA III for my XPS 13 9343. I have just installed it and switched on the machine. The bios is saying "MiniCard SSD Device = (none). Obviously the Windows 10 install can't see anything either. Is this drive incompatible with this laptop? Should I be replacing it with a Samsung 250GB 850 EVO M.2 SATA SSD instead?

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September 10th, 2016 11:00

You need the SATA version for this model - yes.  The newest XPS 13 supports PCIe/NVMe drives, but the older one you have does not.

September 10th, 2016 12:00

Sorry, I don't understand, the SanDisk I bought IS SATA.

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