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November 29th, 2022 13:00

Flashing 1 white 1orange

Hey guys 

My laptop is flashing 1 orange and 1 white and as far as I read, this would means that there is a problem with either the battery or the charger

so, my first question would be, how do I know which one is the problem?

 

and extra problem that I am having is that whenever the laptop is plug in to the charger, it is faster and whenever is not plug in it is significantly slow

I really appreciated any help 

 

thank you very much in advance

7 Technologist

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12.1K Posts

November 29th, 2022 14:00

Possibly but without posting the exact model number it is all conjecture at this point. Also are you sure it is only 1 white? In addition run diagnostics, F12 at boot, to check for battery and adapter health. Does the light on the adapter go out when plugged into the laptop?

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