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May 30th, 2019 22:00

Latitude 5280 Hinges Failing

Does anyone have issues with the 5280 hinges coming apart.

 

Hinge comes loose.

Hinge Cover breaks off due to excessive movement.

Hinge may come apart through the press fit join that attaches to 2 halves together.

The bracket that the hinge screws to on the Lid starts to come away, this pressure separates the LCD from the Lid. Picture1.jpgPicture2.jpgPicture3.jpg

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17K Posts

July 1st, 2022 04:00

Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.

4 Posts

September 12th, 2019 18:00

Pressed Fit DesignPressed Fit DesignScrews used to hold together.Screws used to hold together.

Is anyone else having this issue ? we are Still getting failures - and DELL have finally agreed to repair this type of failure under warranty. There appears to be hinge re-design photo of old and new attached - the old one is a pressed fit - the new design is fixed together with screws.

3 Posts

September 16th, 2020 01:00

My laptop hingelock causing problem, both comes out...

3 Posts

September 16th, 2020 02:00

16002473134841460901587.jpg

3 Posts

September 16th, 2020 02:00

IMG_20200916_142736.jpg

4 Posts

September 16th, 2020 15:00

Hi,

 

if the Laptop is in good condition other than the failed hinge - and if it is still under warranty - Dell might repair it for free - as it eventually became a documented issue.

 

Good luck.

February 8th, 2022 12:00

Hello, 

I have purchased around 80 laptops 5280 and half of them got this similar issue. I do not feel alone. Only solution possible is to call Dell Technical Support and to be fixed under warranty. 

Gianni

2 Posts

May 8th, 2022 21:00

I am also facing the same issue. One of hinges completely broken, but model out of warranty

1 Message

June 21st, 2022 20:00

I am also facing the same issue,but DELL rejects warranty, i am in china.

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