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Latitude 7530 USB NIC keeps disconnecting
I have a user that has a new Latitude 7530 and I have not been able to get this laptop to stay wired (Ethernet) despite using multiple USB-C hubs.
It seems to drop back to Wi-Fi randomly and then the user will need to disconnect the hub and plug it back in and it will work for X amount of time. I’ve used multiple USB-C hub brands and replaced the patch cable from the wall jack but can’t seem to figure out what’s going on here. There is no NIC so a hub is my only option. Drivers/BIOS are all up to date as of today. It’s really effecting MS Teams calls.
I came across this post here in which some users have had success with disabling the power settings on the USB NIC so I just did that under the advanced options and hope that will stick but curious to see if others are having this issue as well.
PS83Tech
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December 9th, 2022 07:00
Adjusting the power settings did not make a difference as it happened again this morning to that user.