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dell 2 in 1 5290 TPM 2.0 not found
I tried to check for TPM 2.0. but I didn't find in settings and BIOS. Dell 2 in 1 5290 is good alternative to surface pro 6.
It has 8th gen CPU i5 and 8GB ram . It is fast. Battery backup is good. But, how can I find TPM 2.0 in this 2 in 1.
JOcean
9 Legend
9 Legend
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12.3K Posts
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October 10th, 2021 04:00
In the BIOS the setting is the Intel PTT. And yes your system is on the list of Dell supported systems for the Windows 11 update.
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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October 10th, 2021 05:00
Welcome to the Dell Community @robby9898
Are you sure you checked in your BIOS under System Security???
https://www.dell.com/support/manuals/en-us/latitude-12-5290-2-in-1-laptop/latitude_5290_2-in-1_om/security-screen-options?guid=guid-0278c458-32e4-41c1-bd45-da13f7ab7beb&lang=en-us
This should be listed???
TPM 2.0 Security:
Allows you to enable the Trusted Platform Module (TPM) during POST.
Best regards,
U2
robby9898
11 Posts
0
October 13th, 2021 13:00
yes I checked BIOS tpm 2.0 is missing not showing up. I think it is a chip optional not provided. can I buy and add optional item?
robby9898
11 Posts
0
March 6th, 2023 21:00
When I took tablet to local repair center, they told me windows 11 upgrade is not possible even it is in Dell listed device for upgrade.
I think the seller shipped devices without TPM 2.0 and sold them.
should I take device to Dell official authorized service center?
bpainter64
2 Posts
0
September 1st, 2023 03:21
@robby9898 did you ever find a solution for this ?