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A02 Motherboard
Hello,
I've received my XPS 9360 the 24th of January. Suffers of the same issue. Coil whine.
I've discovered that it has a *A00 motherboard. Is the A02 ready?
The assistance told me that it should be ready for the end of January. How the motherboard replacement will happen? I have to return the laptop or it will be replaced in the customer home?
Regards
Davide (from Italy)
Ervytis
23 Posts
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January 29th, 2017 11:00
I should get my XPS 9360 next week, fingers crossed it will be with the newer motherboard.
mikerobbo
8 Posts
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February 4th, 2017 02:00
I got mine this week and I also have A00 motherboard. I'd much rather Dell swapped it for a brand new one with A02. I didn't just pay £1500 for a "refurbished laptop"
emm.vog
12 Posts
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February 4th, 2017 14:00
Any serious company would just recall those machines. They sell this as DEV EDITION. find me a developer that would work on this kind of machine hearing this buzzing sound everytime he just builds his project on Visual Studio, or browses the web. This is after a fresh reboot. Any QAs done on this machine are just unacceptable. My wife could hear this noise from 4-5 meters away
jsman42
1 Message
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February 5th, 2017 13:00
returned my 9360. it exhibited the exact same symptoms as that video. unbearable.
if reports from those with the new motherboard are favorable, i'll repurchase. fingers crossed, as it's nearly a perfect machine.
mikerobbo
8 Posts
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February 6th, 2017 07:00
how do we ensure we get one with the new motherboard though?
emm.vog
12 Posts
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March 3rd, 2017 00:00
still waiting from their support to figure out when and if new motherboards are out. I asked for refund but they refused. I asked for replacement but they said its not possible. What the *** ?