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Dell Technical Support: Sputnik (XPS 13 or M3800 developer edition – Ubuntu)
Dear Community,
Thank you for the various posts containing feedback and questions about the XPS 13 or M3800 developer edition (Ubuntu). As a result, we have brought in reinforcements and are starting to put together a knowledge base in order to help you out.
We’ll be posting back with more information soon. We encourage your continued feedback and discussion regarding the Developer Edition systems.
Links:
How to create recovery media for the XPS 13 9343 and Precision M3800 Developer Editions:
http://www.dell.com/support/article/us/en/19/HOW10851/en
Dell-Recovery Utility May Crash During Out of Box Experience:
http://www.dell.com/support/article/us/en/19/SLN298209/en
How to install Ubuntu on a Dell XPS 13 (9343) developer edition configured for UEFI:
http://www.dell.com/support/article/us/en/04/SLN297060/en
Trackpad cursor freezing issue:
http://www.dell.com/support/article/us/en/19/SLN297219/EN
May not resume from suspend running 14.04:
http://www.dell.com/support/article/us/en/04/SLN297551/en
Unwanted keyboard character repeat:
http://www.dell.com/support/article/us/en/19/SLN297563/en
How to Install Broadcom Wireless Driver on XPS 13 9343 from Ubuntu 15.04 Install Media:
http://www.dell.com/support/article/uk/en/ukbsdt1/HOW10806/en
rungcomay07
3 Posts
0
March 16th, 2016 22:00
I'm using Dell Laptop right now but I can't find my driver at support.dell.com :(
maybe something wrong with my PC or I bought a fake version?
daminhtan.com/chup-anh-gia-dinh.html">
tvtb
28 Posts
5
May 10th, 2016 21:00
It would be nice to get a post like this about the new 2016 XPS 13 DE.
immartian
1 Message
0
June 14th, 2016 21:00
When I install the .deb with
sudo dpkg -i synaptic-i2c-hid-3.13.0-32-backport-dkms_1.6.3_all.deb
it can never passed whatever solution I tried from various forums.
Loading new synaptic-i2c-hid-3.13.0-32-backport-1.6.3 DKMS files...
First Installation: checking all kernels...
Building only for 4.4.0-21-generic
Building for architecture x86_64
Building initial module for 4.4.0-21-generic
Error! The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch. This indicates that it should not be built.
Skipped.
DantesRequiem
85 Posts
0
June 15th, 2016 10:00
It appears that you are trying to install this on kernel 4.4.0-21-generic. IIRC this was a 3.13 back port for a driver that was part of the 3.19 kernel (Ubuntu 14.04 LTS backport from 15.10).
Someone else can confirm, but I don't think you should need it.
Oskar Lyrstrand
1 Message
0
October 29th, 2016 03:00
Hi,
Just got my Dell XPS dev ed, 9360. For some reason the installation of Ubuntu 16.04 crashed and Dell Support suggested me to install 16.10 instead so I did. Most things seem to work but I have the trackpad freezing issue. Does the fix/drivers work for 16.10 as well?
And in general. Is there any drivers/BIOS I need to get and if so are they compatible with Ubuntu 16.10?
Thanks!
jrmlhermitte_2bf5c2
23 Posts
1
October 29th, 2016 11:00
I believe BIOS update resolved that problem for me. You can check your current version by going into the BIOS setup (pressing F2 a few times as it boots).
Latest BIOS is A09 (click link).
For instructions on how to install in Ubuntu, click here.
Personally, I updated the BIOS a different way. If you boot from an EFI partition, it's even easier, from the arch wiki (Arch Linux is another linux distribution) that helps troubleshoot, they say:
BIOS updates
BIOS update A09 was released on 2016-08-30. With A02 or newer, almost everything should work out of the box, and the kernel boot parameters that were used in conjunction with earlier BIOS versions are no longer necessary. Store the update binary on your EFI partition (
/boot/EFI) or on a USB flash drive, reboot, and choose BIOS Update in the F12 boot menu.I personally use arch linux on my XPS 13 and have found that forum extremely useful. As a matter of fact, I would also recommend Ubuntu users to check it out since arch shares many similar issues. I hope this helps, let us know if BIOS update works!
julien
Julien