marnold18
1 Copper

RE: Screen flickering and two verticals bands on m3800

I had same problem - they replaced the screen. Got it back, 3 weeks later, problem is back. Opening yet another support request now.

Very discouraging.

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stancon21
1 Copper

RE: Screen flickering and two verticals bands on m3800

I'm bumping this thread.  I'm on my 3rd screen replacement for this problem and it's started again.  Has anyone determined a cause and permanent solution?

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Moderator
Moderator

RE: Screen flickering and two verticals bands on m3800

@Stancon21,

Go ahead and send me a friend request including your service tag and email address. I'll see if there's anything I can do.

Justin C Dell Technical Support | Project Sputnik


Dell Support is also on Twitter! https://twitter.com/DellCaresPRO


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Blue Dancer
1 Copper

RE: Screen flickering and two verticals bands on m3800

Hi, I have exact same problem, so if I understand, the screen replacement is only way to solve it? I have UHD touch screen. And normal varanty (not NBD).

Thanks

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stancon21
1 Copper

RE: Screen flickering and two verticals bands on m3800

At this time, it appears that screen replacement is the only fix, however temporary.  My new screen has had the flickering bar issue only intermittently, therefore I'm going to wait on replacing it.

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RE: Screen flickering and two verticals bands on m3800

I had the exact same issue, but it disappeared now... will it come back?
It started after I used the HDMI port is this a coincidence?

Kr
Mathias

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RE: Screen flickering and two verticals bands on m3800

Hi,

Same exact problem Here.

Can someone here help me with this problem?

were do I go to get a screen replaced?

Kr,

Mathias

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