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FabianPedregosa

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9 years ago

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FabianPedregosa

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March 2nd, 2018 16:00

XPS 13 9370 no bluetooth after suspend

I got a new XPS 13 a couple of days ago. Everything works great with Ubuntu *except* for bluetooth. After a suspend, the bluetooth is lost and doesn't come back. I tried to remove and install the bluetooth driver with `modprobe -r btusb; modprobe btusb` and to restart the bluetooth service but neither things worked. I also reinstalled from factory defaults (just in case) and the problem persists.

  • marcaux

    39 Posts

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    Posted October 5th, 2018 09:00

    but with no guaranty. If it doesn't work I'll post it here and update the git repo accordingly.

  • marcaux

    39 Posts

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    Posted October 5th, 2018 11:00

    Nope disabling bluetooth before suspending does also not work. I wait for a real fix before I focus my attention on false assumptions again.

  • ShedG

    33 Posts

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    Posted October 9th, 2018 04:00

    I generally have pretty good luck with BT following suspend/resume. Yesterday BT simply did not come up following a reboot. I performed a complete power cycle and BT worked again.

    I'm running Debian Stretch with WiFi firmware downloaded from the Killer github account a couple weeks ago. It works most of the time but is not 100% reliable. 

  • kao_kz

    10 Posts

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    Posted October 16th, 2018 22:00

    Same with my xps (ubuntu 18.10).  Pretty annoying thing.

    I disabled autosuspend in tlp. Will watch how it helps

  • marcaux

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    Posted October 16th, 2018 23:00


    @kao_kz wrote:

    Same with my xps (ubuntu 18.10).  Pretty annoying thing.

    I disabled autosuspend in tlp. Will watch how it helps


    Don't hold your breath and wait for a fix confirmation. Every possible switch / hack / fiddle was done already and nothing helps.

     
  • kao_kz

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    Posted October 23rd, 2018 09:00

    You're /sys/bus/pci/rescan

    Nothing helps

  • DELL-Geoff D

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    Posted October 23rd, 2018 13:00

    Hi All,

    I've been notified that new firmware has been released, and initial testing shows it resolves the 'no Bluetooth after suspend' issue.  This is still being validated internally, but for now you can find it here:

    https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/commit/?id=2ddd8f0f33972a96f34722de6165ed88a6231f9d

    Let us know your results!

    Thanks,

    Geoff #iworkatdell

  • kao_kz

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    Posted October 24th, 2018 03:00

    Hi Geoff

    Firmware update didn't help. Still experiencing bluetooth missing

     

    Bluetooth: hci0: QCA: patch rome 0x302 build 0x3e8, firmware rome 0x302 build 0x111

    -rw-r--r-- 1 root root  1996 Oct 19 16:46 nvm_usb_00000302.bin

    -rw-r--r-- 1 root root 64168 Oct 19 16:46 rampatch_usb_00000302.bin

     

  • marcaux

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    Posted October 27th, 2018 02:00


    @DELL-Geoff D wrote:

    Let us know your results!


    Hello Geoff,

    I haven't had the problem of the adapter disappearing anymore but after suspending my devices don't connect anymore. The adapter is visible by the system (a big step forward) but I always have this error in my journal when I scan my bluetooth devices:

    kernel: Bluetooth: hci0: last event is not cmd complete (0x0f)

    This is with Ubuntu 18.10 and Linux 4.18.0-10-generic

    It's possible to remove the known devices and pair them again. But to get the already paired devices back I have to do a cold boot again (even a warm boot doesn't help).

  • marcaux

    39 Posts

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    Posted October 27th, 2018 02:00


    @kao_kz wrote:

    Firmware update didn't help. Still experiencing bluetooth missing


    try copying the whole qca folder to /lib/firmware/