Venue 11 Pro 5130 not waking from sleep - A10 BIOS problem?

Okay, there are many threads on similar issues, but I now feel this is more likely my problem now. Again possibly made worse by the A10 bios.

http://en.community.dell.com/support-forums/mobile-devices/f/4586/t/19539799

I may have found a solution to this problem; I'm continuing to test but I've gone 4 days with zero "black-screen" problems.

Download the Intel 3700 Chipset drivers from the Dell website.  Run the file, which will first extract the package to your drive.  You can cancel after that.  Run an admin command prompt and browse to the directory where the files expanded to (something like c:\dell\drivers\212???).

Run setup and append "/?".  After a bit a dialog will pop up showing all of the flags you can use.  Find the one that installs all files regardless of if they are older; I think it is "/fo" or something like that.  Hit OK to exit out.  Then run setup again and include that flag.

You will get a warning about replacing newer files but hit OK.  Let it do its thing and reboot when it is done.  Please post back and let everyone know if this fixes it!

Tried that, but it didn't work for me. I'd already reapplied that driver before. Did as suggested with the FO switch and accept the warning about same or newer drivers, rebooted just in case and left it, but still couldn't wake it.

What might be helping however is uninstalling Dell software. Suggestions here are that removing MyDell helps, but that didn't work for me, however I then removed the other Dell related items I had (Power Manager, Dell Detect and one about updates that I forget the name of), and so far I've been able to leave the 5130 in sleep for an hour and it still wakes.

I'm not certain that does fix it, I will see longer term. Plus that thread talks about it being the PCD.sys driver, but despite removing these apps that driver is still installed according to the 'driverquery' command. Plus I was not getting BSOD errors at all, just no wake up.

All that said, I've just had the display go blank on me in the middle of use and the classic display driver crash error in the system log. It didn't recover for me but I did manage to get it to reboot with the keyboard connected and WIN+D, ALT F4, R and Enter. I think this is a different issue related to this.

Update: Ignore what I previously said. Uninstalling the Dell apps does not fix my problem. I left it slept for longer and again I can't wake it.

I have the same problem. Everything was fine with A09. Why do they damage working things, instead of giving us a legacy boot option or a 64 bit UEFI. Dell is really bad when it comes to SW. And now I am sure this is my last Dell device.

After upgrading to the new bios (hoping it would fix some of my touch screen issues), I too have the blank screen after sleep problem.  The windows button gives feedback but the display is blank and a hard reset is required.

Still a major problem for me, and I'm sure it's after installing the A10 bios.

My only workaround is to set the power button option under the power management settings to shut the tablet down if I press it, and set sleep to a long period. I manually shut it down then when not in use and try not to let it sleep.

Yep for me too. Short period of sleep goes good, anything over a minute or 20 means I have to yank out the battery for it to startup again.

Totally unacceptable. I suppose there isn't a way to revert back to A09 bios ?

I have only a year warranty, but of course they are legally obliged to support it for two years here, so either they refund me or they give me a tablet with A09 bios, as this is simply unworkable. I had to yank out the battery five times today already.

Hold the power button down for about 20 seconds. That will force it off, then you can just power it up again without having to take the battery out.

Still a pain to have to do that lots of times in a day though, and each time it's forcing the device off and risks corrupting the drive.

Further to my previous post. Disabling the camera in the bios DOES NOT work.

Somehow Intel's imaging Signal processor 2400 is still enabled in device manager even though it is disabled via the bios !

So I need to disable the 2400 via device manager.

Unfortunately this leads to two problems:

1) cannot use the camera (obviously), this to me is no problem but I could imagine that people using the tablet for lync or Skype video calls might consider this a problem.

2) disabling the driver via device manager seems to break connected standby

Could dell finally solve the problem with the damm camera and their firmware, or better yet, tell me how to rip the camera out of the device. I rather have a device where connected standby and waking from it works, than to have a dodgy camera I don't intend on using anyway.

A11 bios is out, but looks like it doesn't fix anything...

"Dell Venue 11 Pro 5130 System BIOS

And another one, A12. No mention of anything at all fixed again, and trivial enhancement and yet it's marked as urgent. Can anyone confirm if this fixes anything or not and if not when can we expect a fix finally for the wake issue introduced in A10? This is very frustrating. I've had to disable sleep and I shutdown now so have to wait for restart every time I want to wake the device.

(ps, this forum has major issues with the touch keyboard on the venue. Very hard to type messages).

Dell Venue 11 Pro 5130

Tried A12 BIOS. Does not fix the problem.

No one seems to care about this.

One suggestion is turn off wifi. Makes Connected Standby rather pointless doing that.

What I need is a way to completely disable CS but allow it to turn off the display after a number of minutes and shut down after a while longer. Like desktop mode. The role is set in the device as a tablet however and Windows won't offer this option. Only option to turn off the display is to sleep, and that goes into Connected Standby which you cannot wake it from after applying A10 or higher BIOS.