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Venue 11 Pro 7139 Keyboard can't connect
After installing Windows 8.1.1 update my external keyboard won't connect. I have tried with a keyboard with extra battery and a keyboard without battery.
The only button which is working on the keyboard with battery is the volume button for the speaker. Before installing the update the keyboard was working.
Any one who has an idea what to do?
dandee2
1 Message
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April 15th, 2014 10:00
ConnySch
4 Posts
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April 15th, 2014 11:00
ConnySch
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April 15th, 2014 15:00
DELL-Brian B
828 Posts
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April 23rd, 2014 14:00
Are these USB keyboards or the Dell keyboard docks? Can you check your update history and see if you have MSFT QFE KB2931789 installed? If not, can you try installing this and see if that resolves the problem?
Any yellow !'s in device manager?
Anyone else seeing this?
loujr25
1 Message
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August 22nd, 2016 11:00
Could you give more detail here. I can't get tablet keyboard to work at all? Unresponsive?