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Venue 11 pro 7140 Beep Code Decoding - Melody then 3-2-1
Hi all. I have a Venue 11 Pro 7140 that stopped working a little while back. Turning on the device yields now real activity. Occasionally the backlight will come on. I have removed the battery and tried to power on with just the charger plugged in. Still nothing.
When I try to put the tablet in diagnostic mode (vol-up + power), I manage to get a beep code. It first plays a little melody rif, then does 3 beeps, pause, 2 beeps, pause, 1 been, pause. The sequence then starts over and continues indefinitely.
I was wondering if someone could decode the beep code for me. I have searched around here and the internet without much luck.
Warranty is expired, so just seeing if it is something fixable or not.
Thanks,
Chris
Anonymous
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January 9th, 2017 01:00
Hi,
Thank you for writing to us!
This could be hardware issue.If you are able to see the Dell logo kindly run the epsa ( diagnostics),also check the LED and check if there is sequence of blinks.
Kindly Private message the service tag and email address.
Thanks
Robin