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June 3rd, 2017 12:00

reinstall windows on latitude 10 st2 asks for driver

A media driver your computer needs is missing" or "A required CD/DVD drive device driver is missing" error message when you install Windows

what driver is it needeing? i just want to sell this piece of junk and get a surface pro

2 Intern

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1.2K Posts

June 5th, 2017 01:00

Hi netman61270,

Do you see a yellow (!) symbol on any device in device manager? Was the re-installation successful?

please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system configuration.

1 Message

December 31st, 2017 07:00

Hi Netman61270. Did your case get solved? I have got the excactly same issue. I try to reinstall Win8.1 using an USB-stick, but after I start the installation I'm asked for a missing driver.

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