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2005fpw Adjustable Stand Not Working
Hi,
I just got a 2005fpw, but I'm having a problem with the vertical adjustable stand.
Essentially, the locking mechanism doesn't seem to be functioning properly. When I have the stand all the way in the down position, it is locked, but I can't simply press in the locking release button on the back to release it. The only way to be able to press it in is if I hold the top of the stand down (so it is pressing further down), at which point the button can be pressed. However, when I do this, and "unlock" it, the stand automatically goes up to the full height. I can't actually adjust it to any other point (so, essentially, I can only use it in the full down position, or the full up position, but nothing in between). It seems like it is not working correctly.
Any ideas? Or should I just return it?
I just got a 2005fpw, but I'm having a problem with the vertical adjustable stand.
Essentially, the locking mechanism doesn't seem to be functioning properly. When I have the stand all the way in the down position, it is locked, but I can't simply press in the locking release button on the back to release it. The only way to be able to press it in is if I hold the top of the stand down (so it is pressing further down), at which point the button can be pressed. However, when I do this, and "unlock" it, the stand automatically goes up to the full height. I can't actually adjust it to any other point (so, essentially, I can only use it in the full down position, or the full up position, but nothing in between). It seems like it is not working correctly.
Any ideas? Or should I just return it?
drew-and-not-u
494 Posts
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July 27th, 2005 13:00
stevez2
96 Posts
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July 27th, 2005 13:00
stevez2
96 Posts
0
July 27th, 2005 14:00
Zadillo
8 Posts
0
July 27th, 2005 14:00
Thanks Steve. I'm not quite sure, but I've been trying to move it up and down gently, but I don't see anything happening that would indicate it is going to lock properly in another position. The locking release button is completely loose in anything other than the down "locked" position, and when I just move it up and down, the only thing keeping it in a certain position is whatever pressure I put on it. It just springs up otherwise. I'm glad to try and keep working it, but I'm not seeing what it would do to change what is going on with it now.
stevez2
96 Posts
0
July 27th, 2005 14:00
stevez2
96 Posts
0
July 27th, 2005 14:00
drew-and-not-u
494 Posts
0
July 27th, 2005 14:00
Zadillo
8 Posts
0
July 27th, 2005 14:00
If that is it, I feel kind of stupid...:) Glad I didn't try and get Dell to replace it over that...:)
Zadillo
8 Posts
0
July 27th, 2005 14:00
Thanks, and sorry for wasting everyone's time...:)
drew-and-not-u
494 Posts
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July 27th, 2005 14:00
Zadillo
8 Posts
0
July 27th, 2005 14:00
And I have to say, thank you for the quick responses. I had actually called the Dell tech support as well, but they didn't really know what the problem might be, and actually were just going to have me get Dell to send me a replacement.