2407WFP-HC Doesn't Recognize SD Cards

I've experimented a bit more. I tried an old 16MB SD card and the 2407 reads it fine. It also reads a 1GB Kingston microSD card via an SD adapter. But it won't read a Kingston Elite Pro 50x 1GB SD or a Transcend 150x 4GB SD. I thought maybe it isn't able to read FAT32, but the 1GB Elite Pro is FAT and still not readable.

It reads both a 128MB SanDisk Memory Stick and a 512MB SanDisk Memory Stick with no problem.

I'm running Windows XP Pro SP2 on a Dell XPS Gen2.

Message Edited by highvista on 08-21-2007 09:46 PM

Hello: I just purchased a 2407WFP-HC monitor, and am very impressed with the picture quality once I set the red video gain to 86, the green to 85, and the blue to 84. The issue I have with the monitor is that the SD card reader will not read my 1 GB camera card. I called Dell tech support and they did not have a solution for the problem, and shipped out a replacement monitor. However, the replacement has the same issue. I explored in depth the Dell Solution Network by typing in "2407WFP-HC card reader", and went through a trouble shooting process for this problem. The section was identified as wizard ID 314475, what ever that means. After getting to almost the end of the process, it displayed a screen giving the actual specifications that the card readers on this monitor support. It stated that the support for SD cards is from 16 MB to 512 MB, which would explain why so many people are having problems reading cards over 512 MB. I can't believe that Dell would produce a quality, high end monitor like this and not allow for current day high capacity memory cards. The card readers and the USB ports were one of the reasons I bought this monitor, and now I can't use the SD card reader function. I called tech support and asked if there was a fix or a work around for this problem. They reported that there were none to date. Dell is spending a lot of money sending replacement monitors to people that have this problem, seemingly unaware of the card reader limitations. If anyone has any further thoughts on this, please let me know.

All,

None of our current monitors will support the SDHC (high capacity) SD media. Check the packaging your cards came in. If it says SDHC (high capacity), it will not work.

Thanks for your response Chris. The card I am trying to use is just a standard 1 GB SD card. It states on the Dell trouble shooting guide for this card reader issue, that the monitor only supports SD cards from 16 MB to 512 MB. Can you confirm that the Dell capacity specs are correct? I sure hope that the specs are wrong. These numbers may have been OK 3-4 years ago, but the reader should be able to read at least a 4 GB card by todays standards. Thanks

Big B Tracman,

I could not find that reference. Where was it?