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March 29th, 2016 02:00

2407WFP, Raised lines

I have returned home to find my Dell monitor has the same issue, horizontal, raised lines on the screen. I live in Singapore, perhaps this is caused by humidity? It's not scratching or signal issue, physically raised lines. Frustrating.

Is it repairable? Such a shame to have to throw it away.

Community Manager

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54.9K Posts

March 29th, 2016 07:00

Unfortunately, Dell does not repair monitors, sell monitor components, or have dis-assembly documentation. We simply exchange them while under the three year warranty. The cost to have a local repair shop diagnose, search for parts, buy the parts, exceeds the current market value of this 9 year old monitor.

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