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March 14th, 2019 23:00

AW2518H, I scratched it accidentally

20190314_224742.jpg

(https://imgur.com/a/5sCHBaO)

I was setting up for this monitor that I received today, and I scratched the screen. I have a 3 year warranty. Is there a way to fix this? I don't care if I have to pay.

Community Manager

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54.9K Posts

March 15th, 2019 05:00

* For my Dell internal notes, click my name and private message me the AW2518H service tag number.
* From whom was this AW2518H purchased?

 

Dell appreciates your honesty. Unfortunately, this is defined as "customer caused damage" and is not covered by the standard Dell warranty. Dell does not offer monitor repair services.

 

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