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AW2518H, Refresh rate stuck at 60Hz?
Dear Dell,
I don't know why my monitor refresh rate is set to 60hz right now. It is said to be up to 240hz but it is locked to 60hz now. Is there anything I can do to switch it to 240hz?
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
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March 31st, 2018 08:00
The AW2518H hardware supports the following Hz = 60/100/120/144/200/240
But, the video card and its driver must also support those through Nvidia G-SYNC. Go here and read, "NVIDIA G-SYNC setup requirements". Read the User's Guide for G-SYNC.
* To what computer model is the AW2518H attached?
* What operating system is installed on the computer?
* What video card/GPU is installed in the computer?
* What video OUT ports are on the video card/GPU?
* List all AW2518H cables and adapters attached to the computer and the ports they are using and how they are connecting to the AW2518H
firnien
2 Posts
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June 15th, 2018 04:00
if u have an nvidia graphics card just right click on desktop and open up the nvidia control panel. go to the change resolution tab on left and change refresh rate to 240hz. idk about any other video cards but u may just need to open up their control panels and do the same thing cause mine was also at 60hz and couldnt find out y till now. hope this helps