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Alienware OptX AW2310
Hello My Friends
I have LCD monitor Alienware OptX AW2310 but I see there is a vertical red line on the monitor but is very very thin and I can see it clearly when I put gray or red or orange color in the desktop background and when I put the black and other colors in the desktop background I may can’t see it clearly and after several days that line disappeared almost for 2 weeks and then it appeared again .
Please would you tell me what can I do?
Thanks
My best regard
Wail
Wail1982
3 Posts
1
January 27th, 2013 06:00
Hello My Friend
I tried Self-Test Feature Check and the Built-in Diagnostics and the red line is not present in those test and until now every thing ok
Thank you for your help
Wail
DELL-Chris M
Community Manager
Community Manager
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January 23rd, 2013 07:00
Wail1982,
Post some pictures of the issue here: http://imageshack.us/
Wail1982
3 Posts
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January 25th, 2013 06:00
Hello My Friend
I sent some pictures of the issue at :
Check the link :
imageshack.us/.../picture1q.jpg
You will see the vertical red line but is very very thin.
make the picture zoom in/out.
And there is something, This vertical line disappears when I enable stereoscopic 3D in nvidia control panel
Thanks
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
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January 25th, 2013 16:00
Run the AW2310 Self-Test Feature Check and the Built-in Diagnostics. If the red line is not present in those test, the monitor is not at fault.