Dell Monitor G2210 Dynamic dimming

There is no fix for this design. Our's do the same thing in the lab. There will not be any firmware updates to address this. All we can is recommend disabling the energy smart feature which you are already doing.

If your in the USA, I would like to capture your monitor. In exchange you would get a New G2210 (but will have the same issues). If your willing to do this, send me the following in a private message -
Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Reason: G2210 Randomly Dimming

Hi Chris,

I'm experiencing the same problem with a G2210 that I just purchased a couple weeks ago. Has there been any progress on a solution?

Sivan

Since it is by design, there is no issue.

Ambient Light Sensor Fluctuates Flickers
There is no fault with the monitor, an exchange is not going to solve this. All you can do is go into the OSD (On Screen Display) -Energy Modes and set it to Standard.

Hi Chris,

Thanks for the response. I think there is a misunderstanding, however. The behavior I am referring to is not an occasional modulation of the screen brightness in response to changes in the ambient light or image brightness. This would be acceptable, and indeed expected. I understand the Energy Saver Plus mode, as it is well described in the Dell G2210 product material. 

Rather, my monitor exhibits a nearly continuous, erratic oscillation of the screen brightness, even when there are no changes in ambient light or screen image. My monitor's erratic behavior is not serving an energy saving purpose as Dell advertises it.  The sole reason I purchased the Dell G2210 was because of its energy efficiency credentials. I do not see turning off Energy Saving Plus mode to be a solution to this problem.

Best,

SK

Turn any lights off in the room. Check the monitor. Is there any other device close the monitor that could be tripping the sensor?

By design?  No fix planned?   I just received my monitor a day ago and I have energy set to standard and it still dims randomly. 

B. Berkov

Get an exchange and see if the replacement acts the same way.

I've had my G2210 Green Monitor for quite a while & I keep it in Standard mode all the time.  However, it flickers and stays dim (with an orange cast) for no apparent reason and then will snap back to a normal screen.

Nothing I do seems to fix this and it's extremely annoying.  I feel like a fool for putting up with it all this time, but just when I think I should call someone about it, it snaps back to normal.  Kinda like not fixing the roof when it isn't raining.

But I'm wondering if there is any way Dell be interested in a trade-in?  Believe it or not, I'm willing to buy another non-"green" monitor from Dell.

thanks

Rai

There is not a trade in program. My advice is contact Support and see if a replacement acts the same way or not.

My trade-in arrived yesterday.  Same behavior.  I'm afraid there is a flaw in this type of monitor.

Rai

For testing, does the issue continue if you do turn off Energy Saving Plus mode?

Yes, it continued in Standard mode.  

However, I tried a brand new Samsung monitor & it was also pink.  I unplugged everything & made sure the connections were clean, hooked up the Dell again & right now things are okay.  I'm hoping it lasts this time.  

You can be sure you'll hear from me if it starts flickering & turning pink again.  :-)

thanks

Rai