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Dell-U2412M- Dead or Stuck pixel?
Hi,
I have a pixel smacked in the middle of the screen that's giving me a headache. :(
It is red against white, black against green and normal against any other colors.
I'm not sure of it is a dead or stuck pixel. And what are my options on warranty (bought the monitor 3 weeks ago from a local retailer)?
Thanks
DELL-Chris M
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November 5th, 2013 10:00
Save yourself some warranty frustration and return it to the reseller for exchange or credit.
All white background = red pixel (is that correct?)
All black background = ?
kit.lai
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November 5th, 2013 16:00
All white background = red pixel
All black background = black/normal
All green background = black pixel
All blue background = blue pixel
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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November 6th, 2013 11:00
That sounds like a Dark Dot Pixel defect. You would need 6 or more to warrant a replacement.