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narlock
2 Posts
0
7018
January 1st, 2012 13:00
Hello, i have a problem with my dell u2311h. I have found a dark spot in bot right corner of the monitor. My monitor is still under warrantly.
How can i fix it, or get replacement?
Here is some photos.
its not dirt, dust etc
Thanks.
Responses(2)
DELL-Chris M
Community Manager
•
54.9K Posts
1
January 2nd, 2012 07:00
That pixel defect is a Dark Dot. You must have 6 or more Dark Dot pixel defects to warrant a replacement.
Thanks!
I have just one more question. Looks like that dot was formed just a half-month ago, there is a chance of appear another "dark dots" in future or is not always necessary? sorry for bad english
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DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
1
January 2nd, 2012 07:00
That pixel defect is a Dark Dot. You must have 6 or more Dark Dot pixel defects to warrant a replacement.
narlock
2 Posts
0
January 2nd, 2012 07:00
Thanks!
I have just one more question. Looks like that dot was formed just a half-month ago, there is a chance of appear another "dark dots" in future or is not always necessary? sorry for bad english