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September 29th, 2004 05:00

Delll 17" M872p Monitor question?

I have just reformated my PC  Dell Dimension 4550 - Windows XP. Everything went fine until it came time to reinstall my monitor. I need to know how to get rid of the driver that refuses to uninstall. The properties and options for the existing monitor generic driver  (Display/Advanced/Settings/Monitor Tab) are completely grayed out so I'm unable to get to the Dell monitor driver in the driver list.  Can someone "in the know" help me with this problem?  Thank you if you can!

 

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17K Posts

September 29th, 2004 16:00

bng25,

Thank you for using the Dell Community Forum.

Click the link below to download the monitor drivers for your system.

http://support.dell.com/support/downloads/format.aspx?releaseid=r53494&c=us&l=en&s=dhs&cs=19

2 Posts

September 29th, 2004 17:00

Jessie, that's the first thing that I did. I downloaded the monitor M82p driver from Dell. The problem is (I think) that I can't get the PC to recognize my Dell monitor. The driver details and upgrade options are all grayed out, except for the generic monitor icon (which is not a live link). Do I need to reset the monitor's connection to my PC? If so how?

Running windows 2002XP

33 Posts

October 4th, 2004 19:00

please jesse if you could look at this thread. http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=37260 conserning more problems with this monitor.

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17K Posts

October 5th, 2004 13:00

bng25,

When you disconnect and then re-connect the monitor does it detect that monitor once the driver is loaded?

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