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September 14th, 2017 12:00

External monitor resolution/aspect ratio issue

Just got an XPS-13, which I'm using with a Dell 1704FPT 19-inch monitor. My problem is the monitor isn't displaying the correct resolution. It works, I've got it plugged into a VGA adaptor, but no matter what res I set it too the image is stretched, replicating the XPS-13's aspect ratio.

The XPS works with other monitors, including an identical 1704. It's quite a head-scratcher.

Community Manager

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54.9K Posts

September 16th, 2017 07:00

If another 1704FP works using the same cabling and adapter, then this 1704FP must be faulty. That is not surprising considering that the 1704FP are 13 years old.

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