HitMaker
1 Copper

Monitor SP2309W and Microphone, isn't working properly

The microphone is heard wrong, distorted but the thing is, it happens randomly, but always at the end.

I've tried Messenger, Skype and happens all the time the same way, I am speaking with someone and after 3-6minutes (depends) the receiver says that it sounds weird, like totally distorted.

I am using Windows 7 but it also happens with Vista because I've try it before there also. Both 64bits.

Any idea? or I just call for a replacement?

Thanks by the way!

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12 Replies
Moderator
Moderator

Re: Monitor SP2309W and Microphone, isn't working properly

Go into the OSD (On Screen Display) -Audio Settings and choose Reset Audio Settings. Any difference?

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saidaniel
1 Copper

Re: Monitor SP2309W and Microphone, isn't working properly

Hi Chris! i think you can help me 🙂

i have the same monitor sp2309w

the problem is the very very low volume of headphone conected on the monitor

 

 

ps. before i had another monitor with the same conection (line in <-> line out) and it works perfectly

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HitMaker
1 Copper

Re: Monitor SP2309W and Microphone, isn't working properly

No It didn't make any difference, still the same, any other idea?

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Moderator
Moderator

Re: Monitor SP2309W and Microphone, isn't working properly

Reinstall the Dell Webcam Software over itself and restart the PC. Then check the microphone. is this on a Dell PC? What sound card? Have you reinstalled the PC sound card driver?

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HitMaker
1 Copper

Re: Monitor SP2309W and Microphone, isn't working properly

Ok, I think its gone, finally, I decided to install Vista 64bits instead of Win 7. I don't know if this made the difference or it's a software problem in terms of the webcam suite, which this time I don't have it installed.

I've been chatting 1 hour with my girlfriend through Skype without any sign of the early problem.

Yeah! jajaja thanks by the way for all the info you suggested me 😉

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-groovatious-
1 Copper

Re: Monitor SP2309W and Microphone, isn't working properly

I'm having the same problem with Windows 7 64-bit.

After a few minutes on Skype the other end complains my mic's sound is ''robotic and distorted''.

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bojackson63044
2 Bronze

Re: Monitor SP2309W and Microphone, isn't working properly

DId you try Hitmaker's trick above?  I've got the same problem and I'm about to try it.

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bojackson63044
2 Bronze

Re: Monitor SP2309W and Microphone, isn't working properly

Ok, I think its gone, finally, I decided to install Vista 64bits instead of Win 7. I don't know if this made the difference or it's a software problem in terms of the webcam suite, which this time I don't have it installed.

I've been chatting 1 hour with my girlfriend through Skype without any sign of the early problem.

Yeah! jajaja thanks by the way for all the info you suggested me 😉

Is this the software that fixed it for you?

http://support.dell.com/support/downloads/download.aspx?releaseid=R199836&formatcnt=1&libid=0&fileid=276927

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sephirothalpha
1 Copper

Re: Monitor SP2309W and Microphone, isn't working properly

Same problem + 1 dead pixel + pulsing menu button. Even though it is in warranty, its pointless to use the warranty as Dell will send a refurb. And who knows how that will be !

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