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40271
New 2408 WFP - Cannot set 1920x1200 with DVI connection
System Specs: Gigabyte P35 DS3L, Intel E8400 3.0ghz, 2gb GSkill DDR2 8500, and Asus ATi 3850 with Catalyst 8.7 drivers, WinXP Home.
I've been unable to set the native resolution of 1920x1200 while connected with DVI. The resolution is there in the list, but when I set it the screen goes into 'power save' for about 10 seconds and then comes back at the previous resolution of 1280x1024. Resolutions of 800x600, 1024x768 and a couple of others work...the rest do not.
A couple of times a resolution would cause the monitor image be severely garbled. I would have to wait for the warning countdown reset itself back to the previous resolution.
I tried connecting the DVI cable to the other input/output of the monitor/video card with the same results.
Frustrated, I connected the VGA using the DVI to VGA adapter and can now achieve all resolution settings using the VGA input without any issue.
Is there something I am missing?
Thank you for your time and consideration.
George.
absurd_username
11 Posts
1
November 30th, 2008 22:00
Just to give an update to my 2408 monitor.
I got around to purchasing a new DVI Cable and I get 1920x1200 resolution now.
gpro
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August 15th, 2008 00:00
absurd_username
11 Posts
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August 15th, 2008 01:00
Yes, the refresh rate is 60hz.
I also have the monitor driver installed...although I believe the driver is more for color profiling than anything.
gpro
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August 15th, 2008 03:00
absurd_username
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August 15th, 2008 05:00
I have tried this setting and it did nothing.
Here is something I just tried...
I am using the VGA input hooked up to the video card DVI output with an adapter running 1920x1200.
Everything is fine and looks good.
I also have DVI input hooked up to the video card secondary DVI output.
I switch the input on the monitor from VGA to DVI and the screen goes black displaying 'power save mode'.
Nothing shows on the monitor until I switch back to VGA input.
When I am back in VGA I change the resolution to 1024x768.
I can now go from VGA to DVI input.
gpro
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August 15th, 2008 06:00
http://www.dellcommunity.com/supportforums/board/message?board.id=dim_monitor&thread.id=80427
absurd_username
11 Posts
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August 15th, 2008 06:00
"I tried a setting in Catalyst Control Panel that made the monitor black and I had to boot into safe mode and perform a system restore..."
That setting was CCC/Digital Panel/Attributes/Enable GPU Scaling. It caused the screen to go black after it booted into windows and and the drivers were loaded. I was then unable to get back into the CCC to uncheck it. Booting into Safe Mode I was unable to load CCC. Deleting the drivers and CCC from Safe Mode and then reinstalling drivers did not help. Hence the system restore.
Should that setting given me a black screen?
I'll give your suggested procedure a try tomorrow evening after I get off of work. Does the holding of the monitor power for 3 seconds perform a kind of reset?
I'll also disable fastboot in BIOS, though I can boot fine into the nondesired resolutions without issue.
gpro
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August 15th, 2008 08:00
absurd_username
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August 16th, 2008 06:00
I don't have any fastboot option in my BIOS. I was thinking of my brother's computer which I set up for him.
I did as prescribed. Nothing has changed. I cannot run 1920x1200 over DVI.
I am done jumping through hoops. I'm going to have this monitor exchanged.
Incidentally, just before reinstalling the Catalyst drivers i tried some different resolutions running the Default Windows Drivers. If anything all of these resolutions should work for almost any monitor that is plugged in right?
800x600 OK
1024x768 OK
1152x864 OK
1280x1024 OK
1400x1050 FAIL
1600x1200 FAIL
gpro
2K Posts
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August 16th, 2008 09:00