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September 17th, 2020 05:00

P2720DC, DDM stopped working

Hello,

Two months ago I bought a NEW computer monitor Dell P2720DC 27". About a month ago the DDM stopped working. Today, I tried to uninstall the software and reinstall but it did not help. I installed two drivers from this site =
Dell P2720DC Monitor Driver
Dell Display Manager Application

But all I get are error messages. Please help me. I need this application! I would not buy this product without the DDM option. I have Windows 10 64-bit.

Thank you!

2 Posts

September 17th, 2020 06:00

Hello Chris,

Somebody from your email support helped me with that issue and now its working! I just needed to go to the Intel site to get the latest version of Intel graphics driver.

Thank you!

Community Manager

 • 

54.9K Posts

September 17th, 2020 05:00

* What specific PC model?
* What specific GPU/video card is installed in the PC?
* What driver changes did you make in the operating system just PRIOR to DDM not working?
* Is DDC/CI (display data channel/command interface) turned On in the monitor Menu OSD?

Moderator

 • 

25.7K Posts

September 19th, 2020 22:00

We are glad to know that the issue is fixed. We shall now be archiving the case at our end.

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