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January 16th, 2014 07:00

S2340L having a greenish hue on right side of screen

Bought the monitor at Sitex 2013 and this problem started last week. The greenish hue appeared on and off but persisted this time for the entire time my monitor was switched on. Am I able to get a replacement or at least have it repaired? I do not have the receipt with me but the manufacture date behind the monitor reads June 2013, thus it is less than 1 year.

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54.9K Posts

January 16th, 2014 08:00

danchan23,

Dell does not repair monitors. The monitor PPID serial number is not tied to any Dell warranty. They are put on the monitor by the manufacturer, not Dell. If you cannot find the sales invoice, we cannot warranty the monitor. You need to contact Sitex and have them email you a copy of the sales invoice.

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