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March 17th, 2020 23:00

S2417DG, suddenly has green and pink lines on the screen

Hi, I'm using a 24" Dell Gaming monitor (I believe it's the S2417DG model), and all of a sudden today the monitor stopped working properly, and now has a bunch of visual glitches on the display. I checked if this was just an issue with my computer, but it showed up on all the other devices connected to it, so it's clearly an issue with the monitor. This happened without notice and has not happened before. I've owned the monitor for around 2 years. Does anybody know how to fix this issue? I've put a picture of the display below.

IMG_7604.jpg

Community Manager

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54.9K Posts

March 18th, 2020 11:00

* What PC video card?
* List all of the PC video card out ports

* Have you Factory Reset the S2417DG?

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* Have you moved this S2417DG to a different PC and tested?

* Read through this, "How to Use and Troubleshoot the Dell S2417DG Gaming Monitor"

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