S2716DG, GeForce GTX 1070, 144Hz not working

Due to some private customer data, I have also replied to your Private Message.

To get G-Sync 144Hz =
* Nvidia video card with a DP 1.2 or higher port
* Nvidia video card with a pixel clock of 586MHz or higher (GTX 980 Ti or better)
* Use the provided S2716DG DP to DP cable
* Latest Nvidia driver
* Windows 7/8/8.1/10

* What PC model?
* What operating system?
* To what specific Nvidia video card is this Nvidia G-Sync S2716DG connected?
* Have you tested all of the DP out ports on the video card using the provided DP to DP cable?

Sorry for late reply,

ive tried and test all ports combined with pc restarts just to be sure. Up to date with drivers on windows, Nvidia. Using DP cable that was supplied.

Am I eligible for a replacement?

The monitor works fine, but I bought this for the high refresh rate and that it was gsync ready. If i wanted a monitor that ran 1440p at 60hz I could have spent at least half of what I spent on this. I'm quite disappointed really.

Am I eligible for a replacement?
* Only after you register this S2716DG into your name/ownership using the online form.

Read through this article to make sure we are not missing anything =
How to Use and Troubleshoot the Dell S2716DG

Open the S2716DG Menu. Go to Others and Factory Reset it.

Install the latest Nvidia WHQL driver. Enable G-Sync =
* Uninstall GeForce Experience
* Restart the PC when done
* Download/Save the latest Nvidia WHQL driver to your Windows Desktop
* Right click the file and select "Run as administrator"
* Click OK
* Click Agree and Continue
* Click Custom (Advanced)
* Click Next
* Check the following =
Graphics Driver
3D Vision Controller Driver
3D Vision Driver
HD Audio Driver
PhysX System Software
Perform a clean installation
* Click Next
* When done, click Restart Now

Enable G-Sync in the Nvidia Control Panel
* Right click on the Windows desktop and select "NVIDIA Control Panel" or launch the "NVIDIA Control Panel" application from your Start menu
* Open Display
* Click Setup G-Sync
* Check Enable G-Sync
* Insert the dot to, "Enable G-Sync for windowed and full screen mode"
* Click Apply
* Under 3D Settings, click Manage 3D Settings
* Highlight Monitor Technology
* Choose G-Sync
* Click Apply
* Close the the Nvidia Control Panel

* Right-click on the Windows Desktop
* Click Display Settings- Advanced Display Settings- Display adapter properties
* Click the Monitor tab
* Change Screen refresh rate to 144Hz
* Click Apply- OK

Nomad89,

Click my name and private message me the monitor service tag and ppid number.

Its even worse now, its now forcing to 1024x768! Done all steps above, no idea whats going on. Its keeps reverting to it, even after applying,its forced to 59hz 1024x768, please help!