4 Posts
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2549
S3220DGF, USB option not available in OSD?
Hello,
I recently purchased a new Dell S3220DGF monitor. I hook it up to my laptop via HDMI 2.0. Everything is working nice 144Hz/1440p/HDR etc.
But, I can't make the S3220DGF deliver power over USB when in stand-by. Also the USB option from OSD- Personalize is not available?
Any ideas? I have connected the USB 3.0 upstream cable from S3220DGF to USB 3.0 port on my laptop.
vasile_gherasim
4 Posts
0
August 5th, 2020 10:00
Fixed.
Solution: For USB menu to be active, you need to disconnect the USB upstream cable from monitor. Then I enabled - power when in stand-by.
vasile_gherasim
4 Posts
0
August 14th, 2020 12:00
Hello,
The monitor can charge usb connected devices when in Stand-by mode, computer turned off but monitor just in stand-by not turned off.
The default setting is OFF, but you can't access USB menu (from OSD of the monitor) when USB upstream cable is connected PC-Monitor.
I enabled this feature with cable disconnected, and now I can use USB ports on my monitor to charge devices like: Wireless mouse/headset.
DELL-Cares
Moderator
Moderator
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25.1K Posts
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August 4th, 2020 11:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
vasile_gherasim
4 Posts
0
August 4th, 2020 22:00
Still looking for a solution.
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
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August 5th, 2020 14:00
Can you explain this in more detail?
Then I enabled - power when in stand-by.