4 Posts
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7483
S3220DGF, brightness not adjustable
When I select the brightness/contrast adjustment from my monitor's menu I can adjust the contrast but the brightness slider is grayed out. I've tried resetting to factory defaults to no avail.
* To what PC model/operating system/video card is the S3220DGF connected using what ports and cabling?
* Open the S3220DGF Menu- Others
* Go back to DDC/CI and make sure it is set to On
* Exit Menu and retest Brightness
DELL-Admin
swamped207
425 Posts
1
May 20th, 2020 07:00
Brightness will not be available in some preset modes, or if HDR or dynamic contrast is on.
DELL-Jesse L
Moderator
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16.7K Posts
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May 19th, 2020 09:00
Zeetocht,
Did the information from the Dell-Admin resolve the issue?
Zeetocht
4 Posts
0
May 19th, 2020 19:00
No. My PC is self built with an Intel Core i5-6500 cpu, an AMD Radeon RX 5700 XT gpu running Windows 10 Pro version 1909.
The DDC/CI is set to on and the brightness slider is still grayed out.
DELL-Jesse L
Moderator
Moderator
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16.7K Posts
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May 20th, 2020 08:00
Zeetocht,
Just to add to swamped207 great reply.
Test all Preset Modes (Standard/FPS/MOBA/RTS/RPG/SPORTS/ComfortView/Warm/Cool) checking to see if Brightness is available.
Zeetocht
4 Posts
0
May 21st, 2020 03:00
Yep, Swamped nailed it
Zeetocht
4 Posts
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May 21st, 2020 03:00
Thanks Swamped, HDR was the culprit!
Menu- Display- Smart HDR (Changed to Off)