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ST2220LB display a jumbled mess
This is what my monitor is displaying right now: https://www.youtube.com/watch?v=MWyt-JVDOiE
For the last few weeks whenever I woke the computer up from sleep or turned the monitor on, it would do this for a few minutes and then eventually calm down and become usable again. This time it happened when I was in the middle of doing something, and the monitor isn't working at all now. I tried unplugging it and plugging it back in, didn't help. I also tried connecting it to my laptop and that made no difference, suggesting that the problem isn't with the computer or video card. The number on the bottom of the monitor (I assume this is the serial number?) is FFQ-000002A37G0178011-129301057-A. Using the original Dell-supplied cable. Is this fixable or is the monitor dead? Thing's not even a year and a half old. Also I was able to use the cable to hook my laptop up to my TV without problems so the problem isn't the cable
DELL-Chris M
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May 13th, 2014 07:00
* Disconnect every cable from the bottom and/or side of the monitor (including the power cord)
* Press and hold in the monitor power button for 8 seconds
* Reconnect the power cord to the wall outlet, then to the bottom of the monitor
* Power on the monitor. What do you see?
By the way, the serial number should be a 20 digit alpha-numeric number. Like this =
CN-0P7D0G-74261-352-0MRL
sarric
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May 13th, 2014 08:00
This is what it looks like now, it's better than last night but still not doing great: https://www.youtube.com/watch?v=QxXCdexsBmc
Found the serial number, it's CN-0G25N6-64180-28V-0VCL (I'm not sure whether the 0s are supposed to be 0s or Os)
DELL-Chris M
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May 13th, 2014 11:00
It appears to be defective. Manufactured on August 31, 2012.
* Go back to the top of this Monitor Forum
* Open "FAQ Monitor"
* Open "No Dell Service Tag number on 24" and smaller? No registration? Exchange Instructions?"