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September 9th, 2011 16:00

ST2410b stops working after about an hour.

I've had this monitor since '09. It worked wonderfully up until about 2 days ago when it suddenly got a very noticable

difference in the top of the screen and the bottom. The top was so dark, I could barely read black lettering on a white background,

while the bottom half was normal. After this for about an hour, the screen would shut off completely. If I turned the monitor off

and then back on, it would come on for about 5 seconds before shutting off again. I checked the cable and computer by using a

different monitor/cable. 

Is there anything I can do about this? I'd really like to get it fixed. 

Community Manager

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54.9K Posts

September 9th, 2011 21:00

It sounds like the panel itself and the inverter is failing. Dell does not repair monitors or sell internal monitor components. We do not even have monitor repair/disassembly documentation. We simply replace them while under warranty. You can contact a 3rd party repair source like this one.

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