This post is more than 5 years old
5 Posts
0
157406
U2412M Dell Monitor Driver Installer wont install
Plugged in my new U2412M and followed the instructions to install driver and colour profile. Downloaded a file called "dell monitor driver installer" . On running get this message. In Device manager the monitor is correct identified as U2412M, hit update driver and it went off and found one dell 11/4/11 Ver 1.0.0.0.
The following connected monitors have been detected:
Dell Plug and Play Monitor - DELA07A
Drivers for the following monitors have been found:
None
Drivers for the following connected monitor can be installed:
None
Please connect your monitor before running this program.
Tried going to Dell support site and found a download for new driver dated 22/2/13 A00-00. File is called DELL_U2412M_MONITOR_A00_00_DRVR_K5Y8Y but when I double click it sort of installed to c\dell\drivers, extracting and then says "close". I went to the folder and clicked the driver installer and this time showed a driver to install which I did however the driver date in device manager hasn't changed.
So firstly why doesn't the install path from the CD work? USB hub cable definitely working. secondly have I now got the most recent driver?
thanks
mike
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
1
April 2nd, 2013 10:00
masplin,
You have the newest one.
09/11/12 DELL_U2412M-MONITOR_A00-00_R300816.exe
02/22/13 DELL_U2412M_MONITOR_A00_00_DRVR_K5Y8Y.exe
* Open the Device Manager
* Click the icon left of Monitors
* Double click the monitor listed
* Click the Driver tab
* Click the Update Driver button
* Click No, not at this time
* Click Next
* Dot Install from a list or specific location
* Click Next
* Click Don't search. I will choose the driver to install
* Click Next
* Click Have Disk
* Click Browse and navigate to C:\DELL\Drivers\K5Y8Y\WinVista7
* Click the monitor inf file
* Click Open
* Click OK
* Click Next
* Click Finish
* Go back to the same folder, C:\DELL\Drivers\K5Y8Y\WinVista7
* Right click U2412M.icm
* Click Install Profile