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January 19th, 2016 11:00

U2415 flickering

Hi,

I bought a U2415 monitors last June (June 11, 2015) from Amazon. I have used them good but today one of the monitor was flickering. I replaced the monitor with good monitor the good monitor was OK. I tried the inputs HDMI1, HDMI2, mDP, all were same result(flickering).

Amazon only accept returns in 30 days from the purchase date. What can I do?

The problem monitor is  : 

S/N: CN-OPVJVW-74261-581-05ML    T

REV: A02

Date of Mfg: August 2015   90-130

Thanks!

Community Manager

 • 

54.9K Posts

January 19th, 2016 15:00

You may get an exchange through Dell. Go here. Scroll down to, Monitors without a service tag number purchased from resellers (Amazon, Best Buy, Buy.com, Cost Co, Walmart, Sams, other online store, etc.).

2 Posts

January 20th, 2016 09:00

Thank you!!

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