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June 26th, 2016 17:00

U2515H, blinks

I have a U2515H Super Sharp Monitor. After its on for 15 minutes or so, it begins to blink randomly and is unusable. If the monitor is shut off for a period of time, it will turn back on for 15 minutes or so, and the process repeats. Overheating?

Community Manager

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54.9K Posts

June 28th, 2016 13:00

Does this happen when testing all of the available video in ports on the U2515H (HDMI/HDMI/DP/mDP) ? Purchased new directly from Dell? Or used from a reseller? What is the 20 digit serial number and revision?

Community Manager

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54.9K Posts

June 29th, 2016 16:00

Built October 24, 2015 with the latest firmware. Per the warranty, you may initiate a monitor exchange. Test the replacement before sending any monitor back to Dell. If the replacement monitor does not have the issue, keep it and send us the original monitor. If the replacement monitor has the same issue, I doubt that they both could be defective. Send the replacement monitor back to Dell. Look to the cabling, video card drivers, or video card as the culprit.

2 Posts

June 29th, 2016 16:00

yes....purchase from dell.  MX-ORY1V-77341-5A0-05LL-A02

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