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February 1st, 2018 09:00

U2518D, A00, Backlight bleeding

Hi, 

Monitor U2518D. The issue is that I noticed that my monitor suffer of backlight bleeding, but it seems that every ips monitor suffers. Can someone tell me if I should keep it or give it back, as  I bought it from amazon.

This are some photo of my monitor:

 

100 brightness and 75 contrast, Standard

Capture.JPG

80 brightness and 75 contrast, Standard
Capture2.JPG
is it acceptable or i should give it back?

Sometimes when I watch a movie I notice something like a wave cooming from the bottom, like tearing or shuttering.

thanks!

Community Manager

 • 

54.9K Posts

February 1st, 2018 14:00

 

Your U2518D passes =

passed.JPG

Community Manager

 • 

54.9K Posts

February 1st, 2018 09:00

 

* Turn the room lights on. Dell monitors are not validated in a dark room. All monitors are inspected per industry standard, which is with 150lux ambient lighting (similar to typical office lighting)
* Reset the monitor to Factory Defaults, page 43. The Brightness and Contrast should return to 75 for both
* Post pictures of the standalone BID (Built-in Diagnostics), page 50, and I will tell you if it meets our manufacturer specifications for overall uniformity

February 1st, 2018 10:00

Thank you for reply, I did what you said.

This is  an Image after Factory Rest and Built in Diagnostic, 

Image from Built in Dignostic with room light on

15 Posts

February 1st, 2018 11:00


@Prasanna00 wrote:
Sometimes when I watch a movie I notice something like a wave cooming from the bottom, like tearing or shuttering.

 


 - you mean something like this?

https://www.dell.com/community/Monitors/U2518D-tearing-stuttering/m-p/5169435/highlight/true#M112576

February 1st, 2018 11:00

it's similar, but I update the firmware and now I do not see any 'wave'
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