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2031
U2711b, yellow spot
Hello. I had a yellow tint on the whole monitor. Especially good video is the yellow spot in the highlighted area. What could it be? White balance is now incorrect.
DELL-Chris M
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March 27th, 2017 09:00
Being a 7 year old monitor. No telling how many operating "hours" are on it.
* Open the OSD (On Screen Display) -Other Settings
* Choose Factory Reset -Reset All Settings (page 29)
* Then post some pictures of the standalone Built-in Diagnostics screens (page 39)
Anonymous
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August 9th, 2017 15:00
self-test mode does not work
Opened the test pictures on the computer
DELL-Chris M
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August 10th, 2017 06:00
Looks like you have some image retention and also some yogore/mura smearing defect. You can try to run the LCD Conditioning (page 30). But it may not help this old monitor. Might be time to replace it.
Anonymous
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August 10th, 2017 10:00
Did not help. Replace the matrix? Where can I buy a matrix? Or it can not be changed?
DELL-Chris M
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August 11th, 2017 17:00
Don't know what you mean by "matrix". I think you mean the panel itself. Dell does not repair monitors, sell monitor components, or have disassembly documentation. Your only option is to look for spare parts on eBay or craigslist.
Anonymous
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August 12th, 2017 15:00
Dell *** samsung and lg sell panels for replacement in monitors, and you are not!