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U2718Q, yellow tint issue
There is obvious yellow tint on the left and right part of my display, I wonder if this is only for my case or its common for U2718Q?
PS Light leakage:
Unsolved
This post is more than 5 years old
21 Posts
0
5327
There is obvious yellow tint on the left and right part of my display, I wonder if this is only for my case or its common for U2718Q?
PS Light leakage:
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DELL-Chris M
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May 22nd, 2018 12:00
Note, Dell monitors are not validated in a dark room. All monitors are inspected per industry standard, which is with 150lux ambient lighting (similar to typical office lighting). This monitor passes the BID (Built-in Diagnostic) for overall uniformity and would not be exchanged by Dell.
Yang2018
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May 22nd, 2018 16:00
DELL-Chris M
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May 23rd, 2018 05:00
It passes our manufacturer specifications for overall uniformity.
Yang2018
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May 23rd, 2018 22:00
Does it mean even if I exchange for another U2718Q item, it's highly possible that the new one would have same issue? (The issue is it looks darker in the edges). What's the resource of those BID pictures? Are they only for my item?
DELL-Chris M
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May 24th, 2018 07:00
Does it mean even if I exchange for another U2718Q item
* Because it passes our manufacturer specifications for overall uniformity, Dell would not exchange it.
it's highly possible that the new one would have same issue? (The issue is it looks darker in the edges)
* Speculative, unknown.
What's the resource of those BID pictures? Are they only for my item?
* The pictures you posted are of your U2718Q, correct?
Yang2018
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May 24th, 2018 14:00
DELL-Chris M
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May 25th, 2018 06:00
You never mentioned in any prior post that you did NOT purchase this from Dell. So my posting of the Dell exchange policy was valid.