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March 29th, 2022 08:00

U2723QE, problem with USB-A and some devices

I tried to connnect a lot of pendrives or external SSD to this U2723QE. I got writing or reading error. When I connect HDD external drive, everything is OK. I conncect U2723QE to computer using original cable USB-C to C cable. I have also have a U2419HC and USB hub works ok. How to solve this problem? Is my U2723QE is broken?

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April 13th, 2022 10:00

Update = User returned the monitor to seller.

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March 29th, 2022 13:00

USB works properly only with HDD external dirve. I checked a lot of my pendrives and SSD external drive, maybe 10. There was a problem with all of them with writing files. Writing is interrupted while copying files. The same problem is when I connect the U2723QE to the MacBook Pro M1. This is my second U2723QE. It is not possible that both are damaged. Maybe it's a firmware problem. but when I connect my old Dell U2419HC to the same computer also with a USB hub (via USB-C). I have no such problems. The connection method is the same.

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