Start a Conversation

Unsolved

This post is more than 5 years old

9257

September 8th, 2014 04:00

UP2414Q, XPS 15 9530, no DP1.2 resolution?

Hi, I received this monitor today and have a couple of things:

1) There is a slight colour cast on the display - yellowish in the center of the monitor, and purplish at the bottom... these are enough to be distracting - anyone else experienced this?

2) I can't put it successfully into DP 1.2 mode with my XPS 15 9530 - the max resolution I can get out of it is 1920x2160 (as opposed to the 3840x2160 at DP 1.1) and the video display is getting corrupted.

any ideas?

thx Lee

Community Manager

 • 

54.9K Posts

September 9th, 2014 07:00

1) Run the monitor OSD (On Screen Display) -Other Settings -Factory Reset. User's Guide, page 40:

ftp://ftp.dell.com/Manuals/all-products/esuprt_display_projector/esuprt_Display/dell-up2414q_User%27s%20Guide_en-us.pdf

Any difference? How exactly is the UP2414Q connected to the laptop? What cabling, what ports? What video out ports are available on the laptop?

2) I do not know the video capabilities of the XPS 15 9530. You need to ask the guys on the Laptop Video board about this.

No Events found!

Top