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39978
UP2414Q backlight bleed
Look what you get for 800 £. Dell "Premier" monitor with "premier color". My other monitor for 120 £ has not got any bleed at all. I just wonder how it passed the quality control. Looks like Dell sell refurbished monitors. I bet you I will replace it and will get monitor with same problem.
DELL-Chris M
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August 18th, 2014 08:00
What is the 20 digit alphanumeric serial number and revision number? You need to contact Dell UK Technical Support. They should setup a New monitor exchange.
liverpool1985
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August 19th, 2014 05:00
REV 01. CN-0WWRHC-74445-42R-070L
DELL-Chris M
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August 19th, 2014 17:00
Manufactured on February 27th, 2014. I find it very strange that a monitor 5 months 23 days old was sold by Dell UK as new? Get it exchanged.
liverpool1985
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August 20th, 2014 03:00
I was strange for me too, but I am getting new one in few days. We will see then
liverpool1985
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August 21st, 2014 04:00
My new monitor replacement. Same problem, manufactured in February
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Dell 1.jpg
DELL-Chris M
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August 21st, 2014 15:00
That one is much better and in manufacturer specifications.
liverpool1985
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August 22nd, 2014 03:00
Chris this is the picture I took last night
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Dell 3.jpg
DELL-Chris M
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August 22nd, 2014 06:00
Inside of 30 days from the invoice date you may get a refund, which is why they will exchange monitors even though they may be in manufacturer specifications. Outside of 30 days, the Dell policy I mentioned kicks in. That is within manufacturer specifications.
liverpool1985
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August 23rd, 2014 14:00
Chris i don't understand how this can be in manufacturer specifications. This is very expensive monitor so i should be Premium quality with excellent picture. Cheap monitors that I used to have never had this problem.
DELL-Chris M
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August 23rd, 2014 21:00
I think you understand the manufacturer specifications, you just do not want to accept them. The policy is what it is. You and I cannot change it. You may contact the UK Unresolved Issues team using the form to request a refund.