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UP2414Q wake up problem with every cable possible
I know that is a common problem of this monitor, everytime when i try to switch on the pc i have to reboot many times until the monitor communicates with the pc, i read that many users (Mac and PC) have the same problem and as far as i know there is no solution from Dell, so what i have to do? i tried to call the technical support and it has been completely unuseful, i want answers from Dell
DELL-Chris M
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January 19th, 2016 14:00
We need more data to assist in troubleshooting. Please read this.
therealasderty
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January 21st, 2016 04:00
Hi world, i have an issue with this monitor: UP2414Q 24", this monitor most of the times doesn't switch on from a cold boot, needs many reboots before it works fine. and sometimes the screen is divided in 2 half
MY S/N IS: CN-0WWRHC-74445-495-558L REV A02
OS: Windows 10 Pro x64
GPU: Nvidia Geforce GTX980TI 6GB
GPU DRIVER: 361.43 Release date 2015.12.21
GPU PORT LIST:1 DVI - 1 HDMI 2.0 - 3 Display Port 1.2
PORT IN USE: I'm using the displayport 1.2
CABLE IN USE: PureLInk PureInstall Gold VESA standard
WINDOWS MODE: Windows Balanced/High Performance
SCREEN RESOLUTION: Screen Resolution: 3840x2160 60HZ
PURCHASED ON: Purchased from Amazon Italy
DELL-Chris M
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January 31st, 2016 10:00
The 1/2 screen issue sounds like the video card driver is not working. The 3840x2160 is actually two 1920x2160 tiles stitched together. The video card driver controls this, not the monitor.
To test the monitor for both issues, change DisplayPort 1.2 to Disable in the monitor OSD (On Screen Display). This will set the Hz to 30 instead of 60. Then retest.
* Press the Menu button to open the OSD
* Go to Display Settings
* Go to DisplayPort 1.2
* Select Disable
* Select Confirm
* Exit the OSD
Also, does the no boot monitor issue occur when connected to a different computer?