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March 13th, 2015 15:00

UP3214Q, No power

Hi,

I have a Dell UP3214Q Monitor which suddenly will not power on. I've tried changing the power lead, but it seems completely dead; no light and no response. The monitor is only 5 months old and I'm in the UK.  Any help appreciated!

Community Manager

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54.9K Posts

March 16th, 2015 14:00

* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 10 seconds
* Reconnect the monitor cables and re-test. If still no go, your only option is to get it exchanged per the purchased warranty
* Go back to the top of this Monitor Forum
* Open FAQ Monitor
* Open "Monitor warranties and replacement instructions"

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