UP3214Q/UP2414Q - 1/2 screen issue and/or No picture after powering off, then on

An comment to the my refurbished Monitor: It is like an new one. You can not see any difference to a new one. On the package ther is an lable, witch displays it is Revision A01.

MM69

As I've noted before, with 337.50 I have only a "no signal" issus occasionally, which can be workaround by power-cycle monitor (easy for me since I have a switch just there) or shutting down in 30Hz mode.

I doubt that is the case, or else how Anandtech would be able to flash the firmware provided by Dell?

I can see why DELL prefers to exchange, end of the day anyone can buy a JTAG device, but not everyone is comfortable with using it.

JTAG require particular headers, if designed with 2x5, 2x8, 10x2 or 14pin headers it would mean dismantling it to get to the board or less common special usb sticks. 

You would likely need to be comfortable with arcane command lines (not to all but to many command lines are) 

Plus if you brick it, you have bricked it

Can anyone with updated firmware confirm that Dell color calibration still works, and doesn't cause further issues?

Thanks!

For gamma / contrast / color sync issues please see my dropbox video.  https://dl.dropboxusercontent.com/u/58808849/2014-04-10%2008.20.58.mov

I uploaded video for changing settings.  The 4 categories to sync are brightness, contrast, gamma, and color.  Brightness is not an issues because that is based on backlighting which is global and not adjustable for each half.  When you turn on zonal support you have to make sure the global constrast value matches the local zonal constrast value, in my case that is 40.  For gamma to match set the gamma setting from PC to MAC.  For color to match make sure the global color setting matches the zonal color setting, in my case I set it to sRGB.

Once you have synced both halves you might try disabling DDC/CI.

For me 337.50 is not only almost perfectly stable display-wise, but also much faster in all tests.

I work for NVIDIA Software QA team.  We have just posted a GeForce 337.61 hotfix display driver to address the half screen issue with the UltraSharp UP3214Q/UP2414Q LCD monitor.  Direct links available from the KBA below:

http://nvidia.custhelp.com/app/answers/detail/a_id/3491

I work for NVIDIA Software QA team.  We have just posted a GeForce 337.61 hotfix display driver to address the half screen issue with the UltraSharp UP3214Q/UP2414Q LCD monitor.  Direct links available from the KBA below: http://nvidia.custhelp.com/app/answers/detail/a_id/3491

I've installed the drivers to what seems to be success. I made two attempts to upgrade the drivers first, though I suspect the BSODs I was running into were related to my SLI configuration (which always seems buggy when enabling/disabling).

With a custom/clean driver installation the drivers were laid down just fine and I seem to be back in business. Will need to do more testing to confirm.

@pidge2k Thanks for the link, can I ask does this driver update fix all the issues by itself or does it need to be used together with a monitor that has had the firmware fix/ newer A01 revision?

I didn't read the article because it is "custhelp.com" and not "nvidia.com".  Better safe than sorry though.

lokitx,

Did you read through the article? It resides on the Nvidia site.
http://nvidia.custhelp.com/app/answers/detail/a_id/3491

The links are from their site...

Windows 7/Windows 8 64-bit:
http://us.download.nvidia.com/Windows/npt/337.61/337.61-desktop-notebook-win8-win7-winvista-64bit-english-npt.exe

Windows 7/Windows 8 32-bit:
http://us.download.nvidia.com/Windows/npt/337.61/337.61-desktop-notebook-win8-win7-winvista-32bit-english-npt.exe

E.L.,

Nope. Nothing from AMD concerning the "Half display or no display on Dell UltraSharp UP3214Q/UP2414Q LCD monitor". Assuming your running 13.12? If yes, fill this form out.
http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B2E